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Accessibility, Publishing & Specialty Services

ADA and Section 508 PDF remediation

Standard PDFs are not accessible. We add the structure, tags, alt text, and reading order that screen readers need, so your documents meet WCAG 2.1 and 2.2 Level AA and stay in compliance.

Close-up of a fingertip reading raised braille dots on a page

Why Focus

ADA Remediation, done right

Make every PDF readable by everyone

  • WCAG 2.1 and 2.2 AA

    Remediation to Level AA conformance, the benchmark referenced by Section 508 and most ADA settlements.

  • Verified before delivery

    Every file is verified with automated accessibility checkers and a manual screen-reader review before it is returned to you.

  • Multilingual remediation

    Correct language tags and reading order for translated documents in more than 120 languages, including right-to-left scripts.

  • Confidential handling

    HIPAA-trained staff, signed confidentiality agreements, and secure file transfer for medical, legal, and government records.

  • Rush turnaround available

    Short-notice remediation for public notices, board packets, and filings that cannot wait.

Hands reading a pink braille sheet on a school desk
Section 01
01
What ADA remediation is

What ADA remediation is

ADA remediation is the process of making electronic documents, most often PDFs, accessible to people who use screen readers and other assistive technology. A remediated document lets a blind or low-vision reader hear an accurate, correctly ordered version of the text, tables, images, and form fields on the page.

The Americans with Disabilities Act and Section 508 of the Rehabilitation Act require that electronic documents made available to the public be accessible. Federal agencies, state and local governments, schools, healthcare providers, and many businesses that receive public funding are covered, and private organizations increasingly face the same expectation from customers and courts.

Remediation does not change what your document says. It adds the hidden structure that assistive technology relies on and fixes visual barriers, such as poor color contrast, that affect readers with low vision or color blindness.

Wheelchair accessibility symbol laid into red paving stones
Section 02
02
WCAG 2.1 and 2.2 Level AA explained

WCAG 2.1 and 2.2 Level AA explained

The Web Content Accessibility Guidelines (WCAG) are the international standard for accessible digital content. They are organized around four principles: content must be perceivable, operable, understandable, and robust. Each principle contains success criteria at three levels, A, AA, and AAA.

Level AA is the conformance level referenced by Section 508 and by most ADA enforcement actions and settlements, because it removes the most common barriers without demanding changes that are impractical for most publishers. WCAG 2.1 added criteria for mobile devices and low vision, and WCAG 2.2 added further criteria around focus, navigation, and input. We remediate to the current version so your documents do not fall behind as the guidelines evolve.

For PDFs specifically, WCAG conformance is achieved through a tagged PDF structure (the same structure PDF/UA requires): tagged content, a logical reading order, document language, descriptive metadata, and accessible forms.

Overhead book scanner with a red arm in an archive reading room
Section 03
03
Why standard PDFs are not accessible

Why standard PDFs are not accessible

A PDF exported from Word, InDesign, or a scanner usually looks fine on screen but lacks the underlying structure a screen reader needs. Without tags, assistive technology cannot tell a heading from body text, cannot navigate a table cell by cell, and may read columns in the wrong order or skip content entirely.

Scanned PDFs are worse: they are images of text, so a screen reader finds nothing to read at all. Fillable forms often have unlabeled fields, and images carry no description of what they show.

  • Missing or incorrect structure tags for headings, lists, tables, and paragraphs
  • No logical reading order, especially in multi-column and multilingual layouts
  • Images, charts, and logos without alternative text
  • Insufficient color contrast between text and background
  • Form fields without labels, tooltips, or a usable tab order
  • No document title, language setting, or bookmarks for navigation
Magnifying glass held over a printed bilingual dictionary page
Section 04
04
What our remediation includes

What our remediation includes

Our accessibility team can remediate most standard PDFs, including scanned documents, long reports, forms, and translated files. Each document goes through a consistent checklist and is verified with automated checkers and a manual screen-reader pass before it is returned to you.

Where a source document has a design problem that cannot be fixed inside the PDF, such as a color scheme that cannot reach the required contrast ratio, we tell you before work begins and offer a solution, whether that is a small layout adjustment or a remediated version alongside the original.

  • Optical character recognition (OCR) for scanned documents so text becomes searchable and readable
  • Full tagging of headings, paragraphs, lists, tables, footnotes, and links
  • Correct reading order across columns, sidebars, callouts, and page elements
  • Descriptive alternative text for meaningful images and artifact marking for decorative ones
  • Color contrast review and correction to WCAG AA ratios
  • Accessible form fields with labels, tooltips, required-field indicators, and tab order
  • Document properties: title, language, author, and bookmarks for long documents
  • Accessibility checker report available on request

Certified, professional, and experienced staff handle every file, and the same team can translate and remediate the document in one project.

Aerial view of a domed state capitol building surrounded by city blocks and a lake
Section 05
05
Who needs accessible documents

Who needs accessible documents

Government agencies at every level publish notices, meeting agendas, applications, and reports that must be accessible under Section 508 and state law. School districts and universities distribute handbooks, enrollment forms, and course materials that students and families with disabilities rely on. Healthcare providers issue patient forms, consent documents, and discharge instructions where an inaccessible file can mean a missed instruction.

Businesses benefit too. Accessible PDFs reach more customers, reduce legal exposure, and are easier for search engines to index. If your organization serves the public, receives federal or state funding, or has already received an accessibility complaint, remediation is the fastest way to bring an existing library of documents into compliance.

How it works

A simple, reliable process

  1. 01

    Send your files

    Upload the PDFs or source files, tell us the audience and deadline, and note any documents that also need translation.

  2. 02

    Assessment and quote

    We review each document for page count, complexity, forms, tables, and scanned pages, then send an itemized quote and delivery date.

  3. 03

    Remediation

    Our accessibility specialists tag the document, set reading order, write alt text, correct contrast, and build accessible form fields.

  4. 04

    Verification

    Each file is verified with automated accessibility checkers and a manual screen-reader review. Issues are fixed before delivery.

  5. 05

    Delivery

    You receive the remediated PDF, and a checker report is available on request. We can keep the project on file on request for future updates or additional languages.

Use cases

Who relies on our ADA remediation services

  • Public notices, agendas, and board packets for city, county, and state agencies
  • Student handbooks, enrollment forms, and IEP documents for school districts
  • Patient intake forms, consent documents, and discharge instructions for healthcare providers
  • Internal policies, benefits enrollment forms, and compliance training materials for HR departments
  • Annual reports, financial statements, and investor communications
  • Translated documents that must be accessible in every language you publish

FAQ

Questions, answered

Straight answers on booking, certification, turnaround, and pricing.

Still have a question?

Call (800) 374-5444

Let's talk

What are you waiting for?

Tell us about your project and a coordinator will reply within one business hour with a free, no-obligation quote.

Interpreter-owned since 2010 · 120+ languages · 24/7 rush service