Investigative transcription that holds up

Interviews taken during an investigation provide the proof behind your findings. They can provide solid backing for your claim, or undermine your report with a misheard word or an omitted detail. Each recording must be processed carefully so that the authority and legitimacy of the investigation are never in question.

At the same time, the work must be completed on a timely basis so results can be released without delay. Having hours of interviews to transcribe is a challenge for any team, especially one short on resources.

Focus Interpreting's professional transcribers and linguists are trained to listen attentively to recorded speech and convert it to text without missing the details that matter. We handle large volumes of recorded speech within tight timelines, without sacrificing quality.

For investigative work we recommend true verbatim transcription. Every word is captured, including fillers, false starts, repetitions, and audible non-verbal cues such as laughter, long pauses, or a door closing. Inaudible or unintelligible passages are tagged with a timestamp rather than guessed, so the reader knows exactly where the recording is unclear.

Clean verbatim removes the fillers and stutters while keeping every substantive statement. It is easier to read and is often sufficient for internal summaries, HR files, or claims notes where the transcript will not be scrutinized as evidence.

If you are unsure which to choose, we will talk through how the transcript will be used and recommend a style. Both are delivered with speaker identification and timestamps at the interval you specify.